‘Unjust and incomprehensible’: Uber ‘blindsided’ by Brussels Taxi Plan

‘Unjust and incomprehensible’: Uber ‘blindsided’ by Brussels Taxi Plan
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The revelation of the long-awaited Brussels Taxi Plan has blindsided ride-hailing companies like Uber in the Belgian capital, the company says.

“After eight years of delays, excuses, and manoeuvring by the government, we’re confronted with an unjust and completely incomprehensible plan,” Laurent Slits, head of Uber for Belgium, told The Brussels Times.

“This is a very unfair and backwards plan that will hurt drivers, riders, and mobility in Brussels as a whole.”

Brussels has struggled to balance the arrival of multinational technology companies like Uber, and more recently Bolt, with its existing taxi sector, leading to tensions between traditional cab drivers who are held to strict regulations and LVC (chauffeur licence) platform drivers, who face less regulation and whose generally-cheaper services undercut the market.

While the Taxi Plan – intended to strike that missing balance – was supposed to have been drafted with the input of all stakeholders, including platform companies, Uber says it was only given a preliminary draft and that the finished product now being discussed in Parliament is a far cry from the initial version.

A cap on drivers

The final draft of the plan includes a cap on the number of platform drivers allowed to operate in the capital, which Uber says will result in many drivers losing their livelihood.

Brussels parliament member Els Rochette (one.brussels) warned earlier this week that any cap imposed would have to be high enough to meet demand from Brussels residents.

“For us, the service to the people of Brussels is paramount,” Rochette said. “There is a huge demand for paid passenger transport in Brussels – much more than the traditional taxi sector can meet.”

The Bolt app shows regular taxis as an option alongside their own drivers in an effort to broker peace with the sector. Bolt began operating in Brussels in February of 2022. Photo by Helen Lyons/The Brussels Times.

Slits said that Uber is already struggling to recruit enough drivers to meet that excess rider demand, especially in the face of measures meant to reduce ownership of private vehicles in the city, which he believes ride-hailing apps can help encourage: “If these options disappear, what do you think Belgians will do? They'll get back into their private car.”

There are currently around 2,000 Uber drivers estimated to be working in the Brussels-Capital Region, which Slits says isn’t enough for an in-demand sector that’s still growing: “Look at Amsterdam – a smaller city, 7,000 drivers; Dublin, a smaller city – 9,000 drivers. What are we doing? This makes no sense – we’re going backwards."

Lack of consultation

One of the reasons platform companies were surprised by the details of the Taxi Plan is that after providing feedback on a first draft, they were not permitted to see subsequent versions.

“It’s the story of a hidden plan,” said Slits. “Normally when you draft new legislation, it goes through several versions: a first draft is shared with the sector – including drivers, platforms, and other mobility actors – and they’re asked for input. Then normally you come back to the sector with conclusions. That didn't happen.”

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After Uber provided an initial round of feedback, they say they were never shown a second draft.

“We received the current version a little under two weeks ago and it was a shock – that version includes none of the input we and drivers provided, and it adds certain requirements that are really hard to understand. Quite frankly the whole sector was blindsided.”

Plan awaits approval in Brussels parliament

This final draft of the Taxi Plan is currently being debated by the Brussels parliament, where Slits hopes it can still be amended.

“A long-awaited plan that is incomprehensible, unjust and anti-modern, while putting an enormous amount of decision-making power into the Minister President’s hands, to say nothing of the discrimination against drivers,” Slits summarised.

“The taxi drivers keep their privileges like bus lanes and parking spots, and LVC drivers get nothing. Some of them will even lose their jobs. This plan in this state needs to be amended.”

Bolt, another platform company that tip-toed into the Belgian capital with great care, was hesitant to comment on the proposal just yet.

“Our main goal of Bolt remains to reduce private car use in cities, and to provide mobility services for Brussels citizens," Marc Naether, Head of Public Policy Benelux, said in a statement.

“Overall, we believe it is good that there are plans to put together a common legal framework for paid passenger transportation in Brussels. However, the text is still under discussion in the Brussels Parliament and could be modified there. In the meantime, we will await their final decisions.”


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