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    Ryanair refuses to compensate passengers for cancellations

    © Belga
    © Belga

    Ryanair said on Thursday that it would not compensate passengers whose flights were cancelled because of strikes that the airline’s management described as “unreasonable”. The budget carrier cancelled 600 flights on Wednesday and Thursday as a result of a strike by its cabin staff in Belgium, Portugal, Spain and Italy. Some 50,000 passengers have been affected.

    Subject to certain conditions, European law stipulates that an airline must provide each passenger with 250 euros in compensation.

    Ryanair said it “fully complies with EU legislation; however, as these cancellations were caused by extraordinary circumstances, no compensation is due.”

    The company argued that no compensation needs to be paid “when a union is acting unreasonably and totally beyond the airline’s control.”

    Oscar Schneider
    The Brussels Times