So far, 1,350 persons affected by strikes at Ryanair have registered complaints with the Test Achats consumer association, which said it would take legal action against the low-cost carrier on behalf of a first batch of 50 consumers in Zaventem and Charleroi on Friday. Test Achats said it felt confident about the case and hoped that the court action could make the airline come back on an earlier decision not to reimburse travellers whose flights were cancelled as a result of the strikes. Failing this, Test Achats said it would file a lawsuit for each of the affected persons so that they can all be compensated.
Ryanair has refused to reimburse passengers affected by the cancellation of flights due to strikes on 25-26 July and 10 August. The compensation sought on the passengers ‘behalf is the flat sum of 250 to 600 euros payable when flights are cancelled within two weeks of their departure date., not the reimbursement of the ticket or the proposed replacement ticket that are due in all cases of cancellation.
The airline has invoked exceptional circumstances for its refusal to pay up. However, the European Court of Justice has found that this does not apply to an internal strike within a company, the consumer association said.
Test Achats has expressed confidence about its case on behalf of the 50 passengers at the Justice of the Peace in Zaventem and Charleroi. “Based on the decisions obtained, Test Achats will again approach Ryanair for it to review its position,” the association said. “Should it continue to refuse to do so, other suits will be filed so that each passenger can be reimbursed.”.