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    KBC reorganises its network of agencies in Flanders

    © Belga
    © Belga

    KBC Bank says it is reorganising its network of branches in Flanders, closing eight offices and transforming 66 others into unstaffed, automatic ones. The restructuring, which will begin at the end of March and is scheduled for completion by the end of the year, will have no impact on the total number of staff, KBC said in a press release on Friday.

    The number of branches offering a complete range of products and services, as well as longer opening hours will be doubled to 145, located throughout the Flemish provinces.

    The 66 unstaffed branches will become automatic agencies, where customers will be able to continue doing their daily transactions on automatic machines. All staff from the closed and transformed agencies will be reassigned to nearby branches or to KBC Live, where they will offer their usual customers a wider range to services.

    “Staff and social interlocutors will be informed in all transparency,” KBC said.

    As at the end of 2017, KBC had 625 staffed retail branches. Of these, 487 were in Flanders and 36 in Brussels, while 88 were CBC agencies.

    Andy Sanchez
    The Brussels Times