Customers donate over €220,000 in tips to Belgian restaurants
Share article:
Share article:

Customers donate over €220,000 in tips to Belgian restaurants

© Belga

Over the course of a year, people ordering delivery using the Deliveroo platform donated €222,692 in tips to restaurants, according to the company.

People using the Deliveroo app to place orders are given the option of rounding up their bill or making a direct donation to the restaurant owner with their order.

While Deliveroo takes a cut of any order placed – something restaurants said was destroying their profitability during the pandemic after it forced them to move to takeout only – the UK-based corporation says it does not take any portion of these tips and donations.

Deliveroo says the amount of tips from generous customers hoping to support a struggling sector increased by 10% since September of last year.

Since the hospitality industry partially reopened in May, tips have only slightly decreased from an average of one euro to a new average of 95 cents.

The platform says that tips to local restaurants are generally higher than average.

Related News

 

Both Deliveroo and UberEats, another app service in the gig-economy, are the subject of some controversy in Belgium.

They were both investigated last summer after being accused of charging exorbitant commissions on the deliveries their contracted couriers make, and organising advertising campaigns for themselves without consulting their restaurant clients.

They were declared not guilty and the investigation was closed without any further announcement or explanation in March of this year.

Restaurants have continued to insist that the commissions are excessive, and that because of the coronavirus situation, they felt held hostage during any negotiations with the platforms regarding profit sharing.

The restaurants aren’t the only ones with complaints, either.

Couriers for UberEats and Deliveroo do not work directly for the companies as employees, but are instead classified as self-employed contractors, a designation that affects taxation, working hours, and overtime benefits, which opponents say is out of step with progressive European employment practices.

The average wage of a Deliveroo courier was as low as €9.2 per hour in recent years and is continuing to decrease.

A Brussels UberEats courier who was forced to quarantine while his wife battled Covid-19 was given just six euros a day in compensation for lost wages from the massive corporation.

Brussels politicians have been working to ban Uber from operating in the city due to what critics describe as abusive employment practices.

Update: an earlier version of this article referred to Deliveroo as an American company. It has been corrected to reflect that Deliveroo is based in the UK. 

Latest news

Increase in number of people ‘asking King for mercy’ through royal pardons
More and more people living in Belgium have been seeking royal pardons, mainly for fines, largely as a result of it now being possible to send in ...
England now accepting cheaper Covid tests from fully vaccinated travellers
Fully vaccinated travellers who enter England from non-red countries will only be required to book a lateral flow test to take following their ...
Re-introducing face masks indoors considered as Covid-19 situation worsens
Belgium's council of ministers will hold an emergency meeting on Monday to discuss the worsening epidemiological situation, and reintroducing face ...
Federal museums to receive €2.9 million booster shot
Federal museums will receive an additional €2.9 million in support from the government for the fiscal year 2021, of which the first payouts will be ...
European Parliament emphasises healthy food and animal welfare in EU Farm to Fork Strategy
The European Parliament adopted this week a resolution on the EU Farm to Fork Strategy calling for a fair, healthy and environmentally-friendly food ...
Threats of strike action could affect Brussels’ STIB network from Monday
Brussels public transport operator STIB's trams, buses and metros could be affected from Monday 25 October onwards as the union representing the ...
Number of international adoptions in Belgium continues to drop
The number of regulated international adoptions authorised by Belgium further dropped in 2020, continuing an ongoing decreasing trend. Last ...
Disaster drill with emergency services held at Brussels Airport
Around 300 people took part in a disaster drill held was organised on Saturday by Brussels Airport in collaboration with external emergency services ...
Austria presents bill to legalise euthanasia
Austria’s government on Saturday presented its proposals for legalising assisted suicide, in response to a Constitutional Court ruling that the ...
Brussels’ Museum Night Fever draws in some 12,000 visitors
Some 12,000 participants took part in the 14th edition of Museum Night Fever in Brussels, with the 29 participating museums filled to the maximum ...
Relaunch of 10,000 steps campaign to get Flemish people moving
The Flemish government is breathing new life into its 10,000 steps campaign to get people in the region moving after a recent survey found that a ...
‘No scientific basis’ for giving everyone third dose, vaccine expert says
The head of Belgium's Vaccination Taskforce has argued that there is not enough scientific evidence to support the Flemish government's decision to ...