16 former Uber Eats workers have filed a lawsuit against their past employer, seeking information on data collected by the company and how it may have fed into automated decisions about disconnecting workers from the platform.
The case, filed with the Brussels Court of First Instance on 14 November, is being supported by four organisations: the CSC union, the EgaliBrity Foundation, the Popular Education Information Centre (CIEP-B), and the Human Rights League.
The workers were disconnected from the Uber Eats platform and prevented from continuing their deliveries. The case looks to establish what data was collected by the company and the automated decisions that were taken. They are also seeking an annulment for any decisions taken by Uber "without sufficient human intervention".
The organisations supporting the group say that a growing number of delivery workers are blocked from working with Uber Eats due to "non-compliance with general terms". But these decisions are delivered without further explanation and the workers have no opportunity to speak with an Uber representative about the reasons for their suspension, or present their side of the story.
The 16 individuals have requested access to the data collected by Uber Eats in accordance with GDPR (General Data Protection Regulation). They also want clear and complete information on profiling logic, automated decisions, and other details such as how deliveries are assigned. Additionally, they seek the annulment of any disconnection decisions made without adequate human involvement.
Uber was not immediately available for comment.
Last week, hundreds of drivers working for ride-hailing platforms such as Uber and Bolt staged a demonstration in Brussels, demanding better working conditions and unified rules for regular taxis and those working through these apps.
