Tool allows Brussels’ citizens to directly report pedestrian-specific issues

Tool allows Brussels’ citizens to directly report pedestrian-specific issues
Credit: CAWaB

The Brussels-Capital Region has updated its online tool to make it easier to report specific problems in public spaces in the region faced by pedestrians, especially those with reduced mobility.

The online Fix My Street tool will now also allow citizens to report problems more specifically related to vulnerable road user’s accessibility, and allows less mobile people to report their specific problems, such as street curbs that need to be lowered for wheelchair accessibility, Bruxelles Mobility stated.

“It is a question of equality: the street belongs to everyone. Everyone should be able to be a pedestrian, even those with reduced mobility, those pushing a children’s carriage, those in a wheelchair, those who are blind or visually impaired…,” Elke Van den Brandt, Brussels Minister of Mobility and Public Works, said.

“By adapting Fix My Street, the regional and communal services can act more proactively in the event of accessibility problems.”

As part of the update, people can report problems in public spaces from bad street lighting to problems related to the acoustic signal at traffic lights, blind spots, kerbs that are too high and other inconveniences for pedestrians.

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These reports will help Brussels Mobility further supplement its intervention programme as part of the regional mobility plan Good Move’s aim to make pedestrians and vulnerable road users a priority in the region.

Solving issues more quickly

Via the tool, the services in charge of road maintenance will receive direct information about the problem and can then look to solve it in the best possible way, depending on the nature, extent and urgency of the reported issue.

“The population has an important role to play in improving the accessibility of public spaces by reporting the obstacles and difficulties they encounter,” Mathieu Angelo, Director of CAWaB (Collectif Accessibilité Wallonie Bruxelles), stated.

“It is then up to the road authorities to solve the problems as quickly as possible to improve the daily lives of less mobile people.”

Based on its own examination of pavements along main roads, Brussels Mobility has already started the renovation of contiguous pavement sections and plans to adapt about a hundred intersections in 2022.


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