Share article:
Share article:

Disability needs requests enter digital age

© Belga
The My Handicap on-line tool pays dividends for service users and professionals alike.
© Belga

The FPS Social Security stated yesterday (Thursday) that since July 1st, it has become much easier to make one’s disability known, through the use of the new on-line tool My Handicap. With the widespread use of the new on-line form, public services are demanding less from the disabled individual and are looking up information upon such individuals themselves.

This is according to a communiqué. Medical data and histories from the Global Medical File (GMF) are thus directly requested by the treating doctor electronically.

Previously, when making a request for any support, the disabled citizen had to go to his relevant municipal local authority to complete a 20-page form.

The citizen had to complete part of this pack himself and then make an appointment with his G.P. for him to complete the remainder of it.

From now on, everything has changed. The doctor can directly input onto the e-form and send data from his patient’s medical file, using the platform E-Health.

A paper procedure is still envisaged for doctors who still do not exchange data electronically, the FPS Social Security states.

From now on, the request to recognise a given citizen’s disability requires 20 minutes of the individual’s time by connecting to the new tool (

In comparison, as previously indicated it used to be necessary to complete a 20-page form.

The management of the DG Personnes Handicapées (the section of the FPS Social Security specialising in the needs of disabled people) is, from now on, responsible for downloading pre-collected data as needed.

This replaces the need to go directly to the service user. This would apply if, for example, they need data from the FPS Finance, such as income data.

“The new procedure provides a ‘win-win’ solution which benefits all parties,” the FPS Social Security states thus being self-congratulatory for its excellent infrastructure.

It goes on, “The disabled person does not gather the information himself. It is also a time-saver for doctors (…). Local partners, for example, social care, may also provide better targeted support for the disabled person.”

It concludes, “At present the accent is now on social interaction and not the administrative process.”

The efficiency gain makes it possible to reduce the duration for processing patient files from an average of four months to one month.

The Brussels Times

Latest news

Belgium imposes entry ban on travellers from southern Africa
Belgium is introducing an entry ban for travellers from several countries in the south of Africa following concerns about a new variant (B.1.1.529) ...
Cheat Sheet: New Rules, Quiet December Nights
It's been a while since we've had measures complicated enough to deserve a cheat sheet, but less than a week after Belgium rolled out new measures, ...
Brexit: trade and travel disrupted as French fishermen blockade ports and Eurotunnel
On Friday, the national committee for the French fishing industry has coordinated a blockade of three French ports as well as lorries bearing freight ...
Black Friday not your bag? Try Green Friday
Today is Black Friday: a North American custom that has made its way across the Atlantic and is when retailers aim to draw consumers in with low ...
Belgium implements ‘package of strict measures’
Not even a week after the previous measures came into force, Belgium is taking stricter measures to stop the fourth wave in the country, announced ...
Belgium in Brief: Saving The Holiday Season
No matter how you look at it, it's beginning to look a lot like... the holiday season. How people celebrate at this time of year varies depending ...
Even with strong action now, ‘we will still have a few weeks of misery,’ says Vlieghe
Even if the Consultative Committee takes powerful and clear decisions today, Belgium will still have to endure a few weeks of misery while the number ...
Belgium records highest number of new cases since start of pandemic
An average of 16,762 infections per day is now recorded in Belgium, with an absolute record of more than 25,000 infections in one day last Monday, ...
Brussels tunnels blocked by Uber driver protest
Several tunnels in the centre of Brussels were blocked on Friday morning by Uber drivers protesting against a ruling by the Brussels Court of Appeal ...
Police strikes at Brussels and Charleroi airports cause delays
Police unions are taking action at Brussels and Charleroi airports this Friday morning, causing delayed services at both locations. At 7:00 AM at ...
Study links social media use with depression in adults
While social media has been linked to anxiety and depression in teens, a new study now suggests that adults are also susceptible. In Belgium, a ...
Nearly half a million of lives saved by COVID-19 vaccination in Europe, new study shows
A new study published on Thursday estimates that at least 470,000 lives have been saved among those aged 60 years and over since the start of ...