Large companies in the EU were far more likely than small firms to use e-business software in 2025.
E-business applications are specialised tools used by companies for tasks such as enterprise resource planning (ERP), customer relationship management (CRM) and business intelligence (BI) — software that analyses data to support decision-making, Eurostat said in a release on Wednesday.
The share of companies using ERP systems ranged from 41% among small enterprises to 89% among large enterprises, a gap of 48 percentage points.
BI software use showed an even wider divide, rising from 11% of small firms to 69% of large ones — a 58 percentage point gap — while CRM use ranged from 25% to 65%.
A little more than half of all EU enterprises — 53% — used at least one of these types of e-business software in 2025.
Wide differences between EU countries
Usage varied markedly across member states, with the highest shares recorded in Denmark and Finland (both 73%), Belgium and the Netherlands (both 70%) and Spain (66%), according to Eurostat.
The lowest shares were in Bulgaria (31%), Romania (32%) and Slovakia (34%).
