“On 14 March we closed the doors of our travel agencies to protect our customers and employees. Since then, the service has been assured via e-mail and telephone contact, but we notice a need for personal contact and a face-to-face conversation with the customer,” Inge Goedefroo, Head of Retail TUI Belgium said in a press release.
“Additionally, we see that people are becoming increasingly familiar with the security measures. Reason enough for us to reopen our shops in phases,” she added.
The shops that will reopen will have to respect the necessary measures to stop the spread of the virus, such as limiting the number of people allowed in the shops at a time, and respecting the 1.5 metres of social distance.
A plexiglass screen will be installed in every shop, the necessary signage will be placed on the floor, and hand sanitiser gels will be available.
TUI has cancelled all its flights and city trip holidays until 18 June.