Non-emergency number, 1722, dubbed ineffective

Thursday, 09 August 2018 16:36
Non-emergency number, 1722, dubbed ineffective © Belga
Tuesday night’s thunderstorms exposed the ineffectiveness of 1722, the number reserved for non-emergency interventions by the fire brigade, according to Leighton Hoovelts of the Christian union ACV, speaking to the Gazet van Antwerpen.
Emergency number 1722 was created last year for calls regarding storm damage that did not require urgent intervention, so as to ease the congestion on line 112, reserved for emergencies. However, many people are still using 1722. “And those who know the number are put on hold for too long, so they end up calling 112,” Hoovelts explained.

The unions had raised the issue in January, pointing out that people were sometimes put on hold for as long as one hour during severe weather.

Home affairs minister Jan Jambon argued, however, that the new line is a success. “The aim of 1722 is to ease the pressure on 112 and it’s working,” he said. He admitted, however, that “the system can still be improved here and there.”

Jason Bennett
The Brussels Times
Google Plus

More Stories

The UK can decide on its own to revoke Brexit

The UK can decide on its own to revoke Brexit

The United Kingdom can decide on its own to reverse its withdrawal from the European Union, without needing the approval of the other member States, the Court of Justice of the European Union (CJEU) said in a ruling handed down on Monday.

Belgium judged “medium-performing” on climate

Belgium judged “medium-performing” on climate

Belgium is still a “medium-performing” country in the fight against climate change even if it has moved up by one point, according to the Climate Change Performance Index 2019, compiled by environmental NGOs and published on Monday on the occasion of COP24 in Katowice, Poland.

Protestors demand the right to repair their goods

About 30 persons demonstrated on Monday outside the Albert Borschette Conference Centre in Brussels’ European Quarter as representatives of EU member States met for a first series of votes on proposals to oblige companies to manufacture household appliances that are easy to repair and more durable.