Thomas Cook Belgium customers still unable to travel on Thursday

Thomas Cook Belgium customers still unable to travel on Thursday
Customers of Thomas Cook Belgium will still not be able to travel on Thursday. Credit: Pexels.

Customers who booked package holidays with Thomas Cook Belgium will still not be able to go on holidays on Thursday.

This news comes as the Travel Guarantee Fund had already announced that customers were unable to go on holidays on Wednesday.

Despite warnings not to travel with the global travel company that recently declared bankruptcy, a number of people departed from Brussels Airport on flights booked with Thomas Cook on Tuesday morning.

"For the coming days, it will depend on how the tour operator's situation evolves," said a spokesperson of the fund, Mark De Vriendt.

The fund's current priority continues to be repatriating Belgian customers who are currently stuck on holiday. 1,000 people are expected to return home on Wednesday, according to De Vriendt.

"I am not going to say that everything is running 100%, but the focus is currently on the return of holidaymakers to Belgium. Customers from Tunisia, for whom we had not found any planes on Tuesday, are coming back today. The fund paid for their overnight stay from Tuesday to Wednesday," added De Vriendt.

The return flights organised on Wednesday are listed on the fund's website, which is currently experiencing difficulties.

The return flights scheduled for Thursday will be listed late on Wednesday.

The fund has received an estimated 1,500 reimbursement requests from customers in the past two days. "For the time being, reimbursement is not our priority. People have up to two years to apply, so there is no rush now", added De Vriendt.

On Tuesday evening, Thomas Cook Belgium still had 13,400 customers on holiday.

Belgian customers were advised on Tuesday not to pay any money to Thomas Cook Belgium.

Evie McCullough

The Brussels Times


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